Hosted Voice

Keep your account secure with 2 factor authentication through text or our app.

Easily start a 3 way call from any phone. Even create a conference bridge on the fly!

Advanced call flow routes with conditionals and functions to meet the most demanding requirements.

Create virtual receptionists to handle large call volumes and direct customers to the right destination without any extra work.

Send customers to somebody who can help automatically when a user is busy or out of the office.

Reject or send calls to voicemail when in a meeting or out of the office.

See insights into your business phone activities with advanced searches and filters.

Forward calls to other internal users or to external devices from the web or from the phone.

See who, when and how calls were answered. See detailed call events for each call.

Transferring a call is simple. Transfer from the phone with speed dials or busy lamp field indicators or transfer a call from the web.

Take multiple calls at the same time. Calls can come to the phone while you are on another call.

See caller ID information on inbound and outbound calls. Also change the caller ID listing for your numbers from the web.

Send a call that needs to be followed up on to another user. They can immediately see the call history for that contact.

Send faxes to another user so they can have the information for a contact. No need for paper or forwarding emails.

Send SMS messages to the right department. Getting messages to the right person has always been a struggle. Now its not.

Add comments to calls, voicemails, faxes, texts, and contacts.

Easily trigger conditional routing in a callflow or find me follow me rules from the phone or from the web.

Setup conference bridges on the fly or reuse a bridge every time you need it. Everybody gets a conference bridge so no need to wait.

Easily route calls based on time of day, holidays, or to the right person on their schedule.

Let the caller find the right person to talk. Create directories and route calls directly without a receptionist. 

Create a professional appearance with direct numbers to all users in your organization.

Send calls directly to voicemail during meetings or when you are out of the office.

Manage your 911 address for all numbers from the web. Set the emergency number for a device, user or the whole organization.

Use the same number for calls and faxes. Any number can use fax detection to listen for fax tones and then receive a fax

Make faxing easier and more convenient with fax to email delivery and sending a fax by email. 

Add devices to ring at the same time or create rules so only the right devices ring at the right time.

Sign in with G-Suite and access many integrations with G-Suite data and documents. 

Place calls on hold from the phone or the web. Calls can be retrieved with the push of a button.

Create custom hold music playlists or play music from an internet radio station. Add announcements to your hold music system.

Temporarily login to a phone at another desk and start receiving calls immediately. Great for working as a team or in another office.  

Setup intercom loud speakers or intercom users phones with speed dials or by calling their extension. 

When a call cannot be completed to a destination, failover to another destination such as a cell phone.

Sign in with Office 365 and access many integrations with all your data you already keep in Office 365. 

Join multiple sites together with a unified phone system. Use the same extensions at home, a remote office, or when traveling. 

Take advantage of our open standards based phone system. Use equipment you already own. We support many different vendors.

Keep your same number by porting your current number to AvidBit. We make this process simple and keep you up to date.

Setup loud speakers or a paging system throughout your building. Great for warehouses, medical facilities, or shopping centers.

Place calls on hold in a parking lot to allow for other users to access the held calls. Get on screen updates for calls waiting to be answered.

Zero touch provisioning makes it easy to make changes on the web and provision them to all devices.

Direct callers into queues and answer the calls in the order they were received. Get statistics and caller insights on every queue.

Choose which phones ring and for how long. Create advanced ring policies with many different distribution methods.   

Allow users to answer calls even when their phone isn’t ringing. See who is calling and determine if the call is important.

Communication via text messages with your customers. Your main business number can now send and receive text messages.

A user can steal a call from another user with the right permissions. Allow an assistant to pickup calls when they are ringing.  

Get toll free numbers for your business and use them for calls, faxes, or texts. Add multiple toll free numbers for marketing. 

Great for small offices to large corporations. Add and remove users as needed without buying expensive new hardware. 

Communication with video has changed the industry. Make video calls with video enabled phones, with the computer or on a mobile device.

Manage your voicemail and never miss a message with unlimited inboxes per user.

Read voicemails instead of trying to listen to them. Voicemails are transcribed using speech to text making them easier to search.

Managing a phone system on the go or from the office has never been easier. Powerful controls are just a click away. 

Make calls from a web browser that supports WebRTC. No need to take a phone on the go.