Support
We pick up.
Phones down? Internet flaky? Need someone to look at your screen? Pick a channel and we'll get on it.
Live screen-share
Start a remote support session.
Click the button, give the technician your session code, and we'll connect to your computer within seconds. Nothing installed permanently — the agent runs once and exits when we're done.
Submit a ticket
Open a ticket.
For non-urgent issues. Submit the form, attach a screenshot if it helps, and we'll respond within one business hour during normal hours.
Other ways to reach us
Help center
Step-by-step guides for every part of the platform — setup, call flows, AI, devices, and more.
help.avidbit.com →Call us
Real humans answer the phone. The same team that builds your service handles the support line.
833.284.3248 →Email us
Drop a note for non-urgent issues. We respond inside one business day, usually faster.
support@avidbit.com →Customer portal
Manage users, review call detail records, update billing, and submit tickets from your dashboard.
my.avidbit.com →